let’s get technical

Frequently

asked

questions

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Flat Repair and Prevention

Flat tires are the number one service we see on e-bikes. It can be intimidating to change a tube on any bike, but for some especially on their e-bike.

At Rolling H Cycles we have a variety of options to offer you. Tannus Armour is hands down our most popular solution. Here in Idaho we have puncture vines a.k.a. as goatheads. Tannus Armour is a foam insert that prevents tubes from getting punctured by those pesky little thorns.

Call our team to discuss or inquire about flat prevention options at (208) 466-7655.

Battery Care and Charging

We get so many questions about charging your battery and if you have to take it off your e-bike when not in use.

You can leave your battery on your e-bike. If you are in extreme temps north of 85 or below 40 you are doing your bike a favor by storing your battery in a place that is temperature controlled. Don’t worry about it during your ride time, it’s a concern when it’s prolonged exposure outside of your ride.

In regards to charging, you don’t have to charge it after every ride unless you drained the battery or have a big ride planned the next day. E-bike batteries are lithium-ion and have several hours of run time.

Pro Tip: Unplug your battery from the charger when it’s fully charged.

Keys (a.k.a. your battery lock)

The keys are essentially a lock for your battery, it’s not to start your bike. Keep a spare key in a secure place you can remember. If you have a Bosch motor our Bosch certified service department can plug it in and get access to your key number to order replacement keys. On other brands save your key number, you can contact the manufacturer to get spares.

General E-Bike Maintenance

Your e-bike is going to need maintenance just like your traditional bike.

Chain Wear

You will wear out your chain and potentially cassette faster because now there is additional power going to them. Don’t forget to lube your chain regularly.

Brakes

Make sure your bike stops on demand. Your e-bike is a bit heavier so you should check on your stopping power frequently.

Tires

The rear tire will wear out faster than the front. The driving force of the e-bike motor is closer to the rear of the bike. More torque equals more wear.

Transportation of your e-bike

Aside from riding your bike from home there will be times you want to take your bike to a location like camping or the greenbelt for riding.

With an external battery it is recommended to remove before transporting. Make sure your car rack is rated for the bike’s weight. Safely secure on your car rack. If lifting the bike on the rack is challenging, there are ramps for hitch racks. Don’t forget to lock your bikes when away from the rack.

Safety

Everyone should wear a helmet. Trivia – did you know that your helmet needs replaced every 3-5 years or after every crash? Our team is knowledgeable in helping your select a new helmet for your safety and we have several brands and colors in stock.

Lights

When riding on the road you should have lights. Especially important to have rear flashing lights. At minimum one, but two increases your visibility. If you are commuting by bike, don’t rely only reflectors. Increase your visibility.

Pace

Commuting by e-bike is obviously a benefit because you can travel faster than a traditional bike, but it can help with your commute in other ways.

When starting from a stop you can accelerate faster.
Alternate routes. Because you are traveling faster you can take routes that have a little less car traffic.
Discover new areas in your familiar town. Don’t be fixed on only seeing the same route every day.